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FAQ, Frequently Asked Questions:
You are not
required to register or to provide any personal information in order to visit
1stcomputerstore.com. We will never sell or
share your name, e-mail address, shopping preferences or other
personally identifiable information with any third party. We guarantee it. To see our Privacy Policy,
please click here.
1) Is
it safe to shop at 1stcomputerstore.com?
2) Why shop at ?
3) Am I paying higher prices?
4) How is my order shipped?
5) Do you ship to my country?
6) What if I have a problem with my purchase?
7) Double Guarantee?
8) Do you use cookies on my computer to identify me?
9) How do I find products?
10) How do I order?
11) Customer service?
12) How may I contact you?
1) Is it safe to
shop at1sttoys.com?
All of the merchants listed offer Security Guarantees and individual payment methods such as Visa, MasterCard, and American Express.
The products listed on 1st Toys Web Site are sold and delivered directly by reliable Merchants. (Where allowed by local law and according to manufacturers' policy).
The most stringent security measures are followed to ensure that your credit card information is always safe.
Your browser can recognize if the page you are on is secure.
On the page you're typing your credit card information, right click your mouse, select Properties, and you will see information verifying that your current page is encrypted and secure.
On the bottom left hand corner of your screen, you will see a lock sign
which confirms the security of the page.
2) Why shop at
1sttoys.com?
1stcomputerstore.com offers the best selection of computers and computer parts and hundreds more
The online retail merchants value the customers that we can direct to them
through the 1sttoys.com storefronts. For these referrals, the merchants
pay 1sttoys.com a small commission or referral fee. These fees come out of
the retailer's pocket - not yours. These small commissions are used to find
the best products available on the web and to pay all operating expenses for this service.
To ensure a complete satisfaction, we are offering our shoppers a
double guarantee.
3) Am I paying higher prices?
No, it's the opposite, you will benefit from special promotions and discounts
offered by the merchants. There's no additional markup. You pay less or the same prices
and get the same service from our retail partners whether you complete your purchase from
our storefront or directly from the internet retailer's website.
4) How is my order shipped?
For fastest delivery, products are shipped to you from each individual merchant. Delivery times may vary, but most items will be delivered within
1 to 7 business days. Expedited delivery is available for many items; additional charges
may apply.
5) Do you ship to my country?
Some online orders can be shipped to addresses outside the United States. International orders can be placed
for some products except when the manufacturer marketing policy limit the
merchant ability to export the product. Gift baskets and books can also
be delivered from Europe.
6) What if I have
a problem with my purchase?
We at 1stcomputerstore.com have carefully selected the retail merchants to ensure the
highest quality products and superb customer service. If you have a
problem with a purchase or a transaction, the retailer will work with you to
solve the problem.
7) Double
Guarantee?
It is safe to shop online. Guaranteed. Under the Fair
Credit Billing Act, most banks cover all the charges that result from
unauthorized use of your credit card or limit your liability to $50. You have to
notify your credit card provider of any fraudulent charge in accordance with its
reporting rules and procedures. If any unauthorized charges appears on your
credit card as a result of a purchase at 1stcomputerstore.com, if your credit card
providers holds you liable and if the merchant's policy doesn't cover the charge
- 1stcomputerstore.comwill reimburse you for the liability up to a maximum of $50.
It's our double guarantee. So why not go shopping
now!
8) Do you use
cookies on my computer to identify me?
No. 1sttoys.com is a cookie-free website. There is no
registration at the website and no personal information is collected on you. However,
some external links may use cookies. Technically, a cookie is a text file which the
server gives you. When you go back to the server to surf pages, your web browser sends that cookie back to you every time you look at a new page. When you come back to the same
page again several days later, the cookie you had received will be sent back, thus allowing the
server to recognize you as someone familiar. We are committed to ensuring your privacy. To see our Privacy Policy,
please click here.
9) How do I find
products?
Use our Navigation Bar. It's at the top of every page or the Search
box -- just enter a product name or a keyword, and click Find!
You can also select one of our Departments or products from our Drop Boxes on
each main pages, where items are organized in easy categories.
10) How do I
order?
Just start shopping! When you find something you like, click on the picture of the item you wish to purchase,
the name of the product or "Buy It!" and your browser will take you to the site where that item is found.
Click the ADD TO CART button next to that item then proceed to check out.
Just have your credit card, billing and shipping addresses handy when you check out.
Most Credit Cards are accepted.!.
11) Customer
Service?
It is our constant intent to provide the easiest, safest and most secure
shopping experience possible. Our customers are the most important part of our
business and we work hard to find the best deals on wines, champagnes,
liquors, cigars and gifts. Since offerings and technologies change, we must
reserve the right, at our discretion, to change, modify, add, or remove portions
of our specials at any time Not responsible for typographical, pictorial
or pricing errors.
12) How may I
contact you?
You may contact us in several ways. To find out how
please click here.
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